Dynamics 365 Business Central (Dynamics NAV) Support by Vigya Infotech
We provide the best possible support services to keep your business running smoothly. We help you to upgrade existing processes or functions, add new processes or functions within you existing Dynamics NAV or Business Central solution. We also provide user training onsite or offshore.
With a dedicated support team, we have someone for every NAV eventuality and are able to support you every step of the way! All our team are experienced consultants who come to work each day with one purpose and that’s to deliver a high quality, value for money service. Always at the end of the phone, they are more than happy to assist in any way they can, whether it’s a systems issue, functional question, process advice or some training, our team are there to help.
Vigya Infotech's Business Central (NAV) Support Plans
- Complimentary application health check and estimates for future projects.
- Automated Help Desk support ticketing system.
- Dedicated support team.
- Defined and reliable service response times
Support Plans Comparison
|High Quality of Service||√||√||√||√|
|Average Response Time||8 hours||8 hours||6 hours||4 hours|
|Free Health Check||√||√||√||√|
|Free Estimates for Future Projects||√||√||√||√|
|Hours of Support||240 (30 days)||480 (60 days)||800 (100 days)||1200 (150 days)|
|Discount on MRP||5%||10%||15%||20%|
|Valid For||12 months||12 months||12 months||12 months|
Thinking of moving Dynamics NAV partner?
Sadly, for a lot of existing Dynamics NAV users either their system is broken or they feel their quality of service, value for money or strategic advice from their current partner is non-existent. Our NAV Doctor Services provides any unhappy Microsoft Dynamics NAV user with a free Health-Check. The Health Check is designed to get to the root of your issues and provide advice and a plan of action to sort them out.
By providing a more enhanced partnership with your organisation through improved support, better advice and access to years of knowledge and experience, we can not only remedy your current problems, but provide you with a solid platform and a strategic view to ensure that your Dynamics NAV software solution is fit for purpose for many years to come.